ABOUT US

WELCOME TO RAPIDFIRE TOOLS

"RapidFire Tools is the home of Network Detective our award-winning IT software tools built for Managed Service Providers (MSPs). Network Detective helps MSPs close new business, prospect more successfully, create new high-value services, communicate ongoing value, and much more.

We understand the challenges you face because when we started out in 1997, we began as an MSP too. Today we are a software vendor committed to making it our business to be part of your success. By focusing on what we know best and creating products that actually make you money, we now have over 7,000 customers worldwide who produce over 150,000 reports with more than 4 million pages of meaningful information each month!

We're also committed to providing exceptional product support. We design our software to be intuitive and simple to use, but understand that we need to be there when you need help. That’s why our skilled technical support team is not only dedicated to providing a fast response but in a survey of our customer base, 93% ranked our support as excellent. Unlike other software vendors, our support is free and always will be."

Michael Mittel, President & CEO

RAPIDFIRE TOOLS IS THE RIGHT CHOICE FOR YOUR BUSINESS

Network Detective is the industry standard when it comes to tools for producing IT assessments. Network Detective is so easy to use that even a non-technical resource can produce a full set of reports in minutes. Start with network assessments and then add one of our other modules for security assessments, Exchange assessments and SQL Server assessments. The Security Assessment module is like having a security offering in a box that can be used to create new revenue generating services without the need to have a certified security engineer on staff.

We've also expanded into compliance assessments to bring you the only tool that highly automates the tedious and time-consuming data collection process and also produces all the required documents that an auditor would want to review. Our HIPAA and PCI modules are comprehesive, fast, and accurate.

Our newest line of software appliances can take your business to the next level with deep-dive reporting focused on layer 2/3 discovery and internal vulnerabilities, cyber-security alerting behind the firewall, and fully automated report generation.

Over the last several years, Network Detective has won more than two dozen industry awards. But we will never rest on our laurels. We work hard to make our products even better by listening carefully to our users. In fact, most feature enhancements have come directly from suggestions submitted by our customers—in all likelihood companies just like yours.