EXCHANGE ASSESSMENTS

UNCOVER EMAIL ISSUES, FACILITATE MIGRATIONS, AUTOMATE ON-BOARDING

THE PERFECT TOOL FOR SERVICING CLIENTS & PROSPECTS WITH MS EXCHANGE

The Network Detective Exchange Assessment Module gives you all of the tools needed to perform quick, easy, and comprehensive assessments for most MS Exchange environments, including Office 365, Exchange 2013, Exchange 2010, Exchange 2007, and Exchange 2003.

Whether you're looking to more accurately quote your support costs, plan for an email migration, or simply improve your documentation for your clients so they know what they have set up - you'll find a multitude of uses for the Exchange Assessment Module! You might even open up a new source of revenue with more cloud projects or as a tool to help you sell hosted Exchange to prospects as a door-opener to new clients.

Run the special Network Detective Exchange Assessment data collector on the network's Exchange Server, and produce a set of seven editable and brandable documents that include the Executive Summary Exchange Risk Report, plus the six additional detailed reports that document the Exchange environment.

Click on the How It Works Tab for a quick video describing the process.

YOU GET 7 POWERFUL, BRANDABLE REPORTS

As with the other Network Detective modules, the true value of this offering is the fabulous, data-rich reports that you can quickly generate:

  • Exchange Risk Report is designed specifically to be a customer-facing document, this report provides a polished overview of any issues identified in the more detailed reports. Corresponding charts and graphs clearly communicate issues and serve as a graphical aide to help suggest remedial steps.
  • Traffic and Use Report shows you the status of all mailboxes - their size limits, percentage used, and percentage free. This report is extremely useful when planning a migration or for growth planning to ensure that systems will continue to run without interruption.
  • Mobile Device Report provides a detailed listing of every mobile device used by employees to access their organization's mailbox. The report indicates the names and specific types of mobile devices that are accessing the Exchange server, as well as the operating systems and even the number of folders that are being updated.
  • Mailbox Detail Report gives you a mailbox-by-mailbox catalog of information, including everything from mailbox display name to quotas to a listing of folders/sizes for each mailbox (and more).
  • Distribution Lists identifies and lists all distribution groups as well as which end-users or other groups are to receive any emails.
  • Mailbox Permissions Report will identify on a mailbox-by-mailbox basis which groups or which individuals have access to the mailbox and at what level.
  • Mailbox Permissions by User Report inverts the information to show you on a user-by-user basis which users have access to which mailboxes. This report is a great way to document individual access rights.

With the Exchange Assessment Module, all you need to do is run the Network Detective non-invasive data collector on your client's or prospect's Exchange server. Then, let the Network Detective's proprietary data analyzer crunch the network data and produce a set of Exchange reports for you. Brand them as your own, and present them either as a stand-alone, one-time assessment, or as part of a regularly-scheduled managed email service.

Click on the Reports Tab for descriptions of each report, to download samples, and to watch a short video that reviews key report elements.

SUPPLEMENT THESE REPORTS WITH INFORM

Network Detective includes our powerful InForm auxiliary report engine. Working from a large library of pre-loaded Best Practice topics and questions, you can:

  • Create check lists to ensure your techs follow your Exchange migration procedures
  • Create interview questions to remember to ask your client or prospect during implementation
  • Create a data survey of items to manually check or inspect to supplement your automated assessment
  • Generate an Exchange SWOT Analysis to help your client understand the pros and cons of their current email environment

Click here to view a quick demonstration of this important feature.

ONE TOOL - MANY SURPRISING USES!

If you have ever done an Exchange Migration, or plan to, that is the no-brainer reason to have this tool. Even if you only have to use it a few times, the pay-back on your investment is immediate. This is, hands-down, the fastest way to get the most comprehensive snapshot of an Exchange Environment, and it gives you clear documentation on the parameters, settings and configurations you'll need to replicate. You'll also want to run it on the new environment to compare the two and ensure you accurately replicated the myriad settings.

But you'll want to do more. You'll want to create a service to regularly scan your clients' Exchange environment and provide them with a branded health check, where they can confirm that nobody has been improperly added, or not removed as planned, from specific permissions. You'll want to regularly check which users are approaching or have exceeded their space quotas to prevent storage issues before they happen. And that's just the start.

Click on the Uses Tab for more details and to watch a video on this topic.

SAVES YOU TIME. AND, YES, MAKES YOU MONEY TOO!

The Exchange Assessment is a no-brainer for any IT service professional who is even an occasionally asked to perform an Exchange Migration project. But like all of the other Network Detective modules, the Exchange Assessment Module can be leveraged in many profitable ways. Use it to:

  • Develop and deliver new services around providing clients with information about their environments
  • Reduce the time and cost of supporting clients with Exchange environments
  • Create new cloud-based business opportunities

Click on the Uses Tab for more details and to watch a video that explains how to monetize the Security Assessment Module.

But you'll want to do more. You'll want to create a service to regularly scan your client's Exchange environment and provide them with a regular branded “health check,” where they can confirm that nobody has been improperly added, or not removed as planned, from specific permissions. You'll want to regularly check which users are approaching or have exceeded their space quotas to prevent storage issues before they happen. And that's just the start.

Click on the Uses Tab for more details and to watch a video on this topic.

TRY IT NOW

With our 100% satisfaction guarantee, there's absolutely no risk to you. You have everything to win and nothing to lose. Go ahead and subscribe to the Exchange Assessment Module right now. Run the scan on your own network or on a few of your client sites. Generate the reports. You'll have a full 30 days to put the tool through its paces. If during that time you decide that this product is not for you, just tell us and we'll cancel your subscription and provide you with a 100% refund of your purchase price. Best of all, the more modules you buy at the same time, the less you pay!

IT'S AS EASY AS 1-2-3

The beauty about all Network Detective modules is how simple the entire process is, from initial set up to delivery of a comprehensive and professional assessment. And the Exchange Assessment module is no exception.

With this module you get a separate Network Detective data collector that is optimized for performing the Exchange Assessment. And as with our other data collectors, the tool is completely non-invasive. Nothing is installed - the self-extracting .EXE can be run from a thumb-drive, or downloaded from our website as needed.

Watch this short video that explains how the Exchange Assessment module is set up.

OUR REPORTS UNCOVER ALL YOU NEED TO KNOW!

Once you collect the Exchange data using our agentless scanning tool, the rest is a cakewalk. Just import the scan results into our proprietary risk analyzer, customize the reports with your own company name and branding elements, and run the reports. Subscribe to the Exchange Assessment Module and you'll be able to produce an UNLIMITED number of the following reports, on an unlimited number of networks, for a full year.

MAKE OUR REPORTS YOUR REPORTS!

All Network Detective subscriptions include our Enhanced Branding Package, that gives you the ability to control the overall look-and-feel of the reports you generate. With the Enhanced Branding package, you can:

  • Personalize the reports with your company name and logo
  • Change the accent colors to match your own company standards
  • Select from a number of pre-designed report templates
  • Embellish your reports with photos and images from our pre-screened, royalty-free library

Reports Included in the Exchange Assessment Subscription

Exchange Risk Report. While the Exchange Assessment module will automatically generate the detailed reports you need to manage a full migration project - or deliver an on-going security and maintenance service - you might not want to share all that information with your clients. Instead, show them a branded high-level report. Designed specifically to be a customer-facing document, this report provides a polished overview of any issues identified in the more detailed reports. Corresponding charts and graphs clearly communicate issues and serve as a graphical aide to help suggest remedial steps. This is the perfect report to prepare for your account reviews for current customers to show that you are properly handling their Exchange environments. And, it's a fabulous report to run for new prospects to show potential deficiencies and risks that you can help cure and manage.
Exchange Management Plan. This report will help prioritize issues based on the issue's risk score. A listing of all affected computers, users, or sub-systems are provided along with recommended actions.
Exchange Assessment PowerPoint. Use our generated PowerPoint presentation as a basis for conducting a meeting presenting your findings from the Network Detective. General summary information along with the risk and issue score are presented along with specific issue recommendations and next steps.
Exchange Traffic and Use Report. Managing individual and aggregate mailbox sizes is a real challenge for most organizations. It's obviously important to understand the total organizational email traffic and usage in order to prepare for a migration project. But the report is equally useful on an ongoing basis to help manage individual mailbox size limits based on usage needs, and to identify individuals who may be misusing or abusing their mailboxes. This report will show you the status of all mailboxes - their size limits, percentage used, and percentage free. This report is extremely useful when planning a migration or for growth planning to ensure that systems will continue to run without interruption.
Exchange Mailbox Detail Report. Without this tool, it would be a daunting task to ask someone to document all known and available information for every mailbox in an Exchange environment. With the Exchange Assessment module, it's quick and painless. Simply run the non-invasive scan on the target Exchange Server, and Network Detective does the rest. This report gives you a mailbox-by-mailbox catalog of information, including everything from mailbox display name to quotas to a listing of folders/sizes for each mailbox (and more). Whether documenting regular use, planning ahead, or preparing for a migration - knowledge is power and, in this case, knowledge can be money as well. This report will allow you to better prepare for a migration by knowing all mailbox settings, ensure that display names, etc., are standardized, quotas are set appropriately, and also trouble-shoot issues with specific mailboxes.
Exchange Distribution Lists Report. Most organizations routinely create email distribution groups - both for internal communications and for routing incoming emails to multiple individuals at the same time. The problem is that over time, many companies lose track of which groups they've created and who's included in them. Obviously, with a migration you'd want to be able to accurately replicate all of these groups. But how about all those situations when employees turn over or change positions? Each time this happens individual emails need to be systematically added and removed from groups. This report identifies and lists all distribution groups as well as which end-users or other groups are to receive any emails.
Exchange Mailbox Permissions Report by Mailbox. Sometimes there's a need to give one or more individuals permission to access either someone else's mailbox, or a group mailbox, on a temporary basis - vacations, leaves of absence, and terminations are all examples of this situation. For security purposes, best practices suggest a periodic review of all mailboxes This report will identify on a mailbox-by-mailbox basis which groups or which individuals have access to the mailbox and at what level.
Exchange Mailbox Permissions Report by User. A separate companion report inverts the information to show you on a user-by-user basis which users have access to which mailboxes. This report is a great way to document individual access rights.
Exchange Excel Export. We also give you the ability to output all of the Exchange data configurations uncovered by our scan, and export it into an Excel file format. Once in Excel, you'll be able to take the data and import it into your favorite Service Desk or PSA system, or simply create your own custom sorts, analyses, reports and graphs inside of Excel.
Exchange Mobile Device Report. Whether users are provided with a company sanctioned mobile device or are given the ability to "bring their own device", it is important to know all the details of the network's techno-diversity. This report provides a detailed listing of every mobile device used by employees to access their organization's mailbox. The report indicates the names and specific types of mobile devices that are accessing the Exchange server, as well as the operating systems and even the number of folders that are being updated. This report will help optimize employee connectivity/productivity and plan appropriately for system changes/upgrades. The report is also useful to present to clients as an aid to support your case as for system changes (such as setting up a SharePoint portal, moving to Exchange 2011, etc.).

SUPPLEMENT THESE REPORTS WITH INFORM™

Network Detective includes our powerful InForm Auxiliary Report Engine. Working from a large library of pre-loaded Best Practice topics and questions, you can:

  • Create check lists to ensure your techs follow your Exchange Migration procedures.
  • Create interview questions to remember to ask your client or prospect during IT Assessment interviews.
  • Create a data survey of items to manually check or inspect to supplement your automated assessment.

Click here to view a quick demonstration of this important feature.

WHY YOU NEED OUR EXCHANGE ASSESSMENT MODULE

Let's face it, a lot of your clients and prospects still either have internal Exchange servers, or are relying on Office 365. Without the Network Detective Exchange Assessment module, it would be a daunting task to ask someone to document all known and available information for every mailbox in an Exchange environment. With the Exchange Assessment module, it's quick and painless.

IT professionals who use this tool love the ability to run this on a regular basis to document existing clients, especially those with high turnover or growth. The reports provide a mailbox-by-mailbox catalog of information that you should have documented regularly.

You also can quickly see if there are mailboxes that are approaching quota. There's absolutely nothing worse than getting an irate call from the CEO of a managed services customer because emails are being rejected from a full mailbox!

You'll have the information to view and check mailbox permissions and delegated accounts. Sometimes there's a need to give one or more people permission to access someone else's mailbox, or a group mailbox - on a temporary basis, for instance, for vacations, leaves of absence, terminations, etc. And you'll want to make sure that things were set right when people are back.

And there's even a very clever report that shows the mobile device usage in the company, so you can check trends at your clients, know who's using what devices, folders, etc. - so that you can view the information with your client and make suggestions as appropriate.

The reason that we introduced the Exchange module is that we had a ton of requests for it. You told us that you wanted to be able to include deep Exchange related information in your prospecting as a complement to the network assessments and help onboard new clients. One of the recurring themes is that some of you want to be able to make this an option on the network assessments and charge MORE for it!

Of course, when you do land the client, having the ability to quickly assess their Exchange environment provides them with valuable information, and lets you document what you are getting into. And it will also allow you to identify and uncover new projects that you can charge for.

EXCHANGE MIGRATIONS

The Exchange Assessment module is not a replacement for Microsoft's tools or migration checklist. You'll still want to use those to assist in the actual migration. But the Exchange Assessment module is going to save you hours in data collection and organization of information to help you properly scope the project.

In fact, the Network Detective InForm report engine will allow you to create your own custom check-lists, questionnaires, and then capture the data that is manually gathered on site to supplement the data that is automatically collected by the tool.

First, use the Exchange Assessment module beforehand to document the environment. Everything from the mailboxes, quotas and access rights, to the distribution groups, delegated access, the folders and sub-folders and mobile device usage. Along with the number of mailboxes, lists, etc., you will also know how much data will need to be migrated. You really do not want to underestimate this! Supplement this information with data collected manually through the InForm network survey and site interview.

Second, analyze the information, and look for areas that need to be cleaned up, or things that can be done better, prior to the migration. Review your suggested changes with your client and get buy-off. This could become part of the proposal. And you really want to do this right the first time.

Third, once the migration is completed, you can run a new scan and report to check that you have done what you proposed. Use the final output to document the new environment and close out the project and get paid!

OPPORTUNITY: RESELL HOSTED EXCHANGE

For most smaller businesses, it really doesn't make much sense to maintain a dedicated Exchange server on premises any more. However, our research shows that most service providers only actively promote these hosted mail services to their current customers.

But consider the benefits of actively promoting hosted Exchange to companies where you are not (yet) their outsourced IT. The immediate benefit is from the migration project work and the recurring margins but the long term benefit is to provide outsourced IT services. Without a tool like ours, the time and cost to prospect makes this difficult, if not impossible, to profit from.

The Exchange Assessment module is a game changer. It's a great way to start offering services that a-la-carte can be profitable from day one. And once you're in, how about pairing this with a complementary Network Assessment and Security Assessment. You already own the software, and it's a great way to show the additional services you offer so that once you've earned their trust you can continue to capture more and more of their business.

ONE SMALL PAYMENT NOW, MEANS A FULL YEAR OF UNLIMITED VALUE!

The Exchange Assessment Module for Network Detective is a classic case of demand-driven product development. We polled both existing Network Detective customers and other IT service pros, and a dedicated MS Exchange Assessment module was the #1 asked for new product request.

Not only that, we built into this module every kind of report that most IT service providers need and are looking for. And, we made it accessible through a quick and painless, non-invasive data collection process.

Most IT service pros told us they wanted this module to help with MS Exchange migrations and for quick trouble-shooting needs. But once they got their hands on it, we're now told that it's a great complement to the general Network Assessment module. Being able to add the findings of the Exchange Assessment allows them to provide a broader network assessment, and charge more money.

And of course, when you do land the client, having the ability to quickly assess their Exchange environment adds value for your client, and lets you document what you are getting into.


DO EXCHANGE MIGRATIONS? YOU'LL WANT TO KISS US AND SAY "THANKS A MILLION!"

The Network Assessment Exchange Module will help you in three steps:

  1. Use it beforehand to document the environment. Everything from mailboxes, quotas and access rights, to distribution groups, delegated access, the folders and sub-folders and mobile device usage. Along with the number of mailboxes, lists, etc., you will also know how much data is going to be migrated.
  2. Analyze the information, and look for areas that should be cleaned up, or things that can be done better, prior to the migration. Use the reports to get buy-off on your suggested changes.
  3. After the migration is completed, run a new scan and report to verify that you have done what has been proposed. Use the final output to document the new environment , close out the project, and get paid!

THE SILVER LINING BEHIND YOUR CLOUD

Not only does the cloud make a lot of business sense for mobility reasons, but with many smaller businesses,it just doesn't make sense to have a dedicated Exchange box on premises any more. That's why the Exchange Assessment Module presents an opportunity for you.

Consider the benefits of actively promoting your hosted Exchange to companies where you are not their outsourced IT. The obvious benefit is from the migration project work and the recurring margins. But without a tool like ours, the time and cost to prospect makes this difficult to profit from.

The Exchange Assessment module is a great way to start offering these services that even on an a-la-carte basis, are profitable from day one. And, if you pair them with a complementary Network Assessment and Security Assessment, it's a great way to showcase the additional services you offer. So, once you've earned their trust, you can continue to capture more and more of their business.

TEST DRIVE THE EXCHANGE ASSESSMENT MODULE FOR 30 DAYS, RISK-FREE

All of our products come with an unconditional 30-Day 100% money-back guarantee. Subscribe to the Exchange Assessment Module - even if you already subscribe to a different module - and use it for a full month. If you aren't thrilled and delighted by the branded reports you can create, just let us know and we'll refund every penny.