Cloud-based platforms, data storage, and solutions continue to become increasingly important in today’s business environment. But cloud-based operations need unique assessment, monitoring and reporting solutions. Securing the infrastructure, platforms, processes, and data is one of the most important topics in cloud computing. Gartner reports that...

Onboarding clients takes your time, techs’ time, customer service’s time, accounting’s time. It also costs more money than simply keeping your current clientele protected and happy. With minimal effort, you can retain easily your current customer base, upsell them on new services and spend less...

When staff is out in the field, it’s hard to get real feedback, unless it’s a negative experience. When those complaints roll in, you know what’s gone wrong and can take steps to address it.  Most of the time, unfortunately, you’re just hearing crickets, except maybe...