Say No to HIPAA Compliance Shortcuts – 5 Software Features That MSPs Need

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Say No to HIPAA Compliance Shortcuts – 5 Software Features That MSPs Need

Sometimes shortcuts are a boon. They speed you to your destination, saving you both time and resources. However, on other occasions, shortcuts can also lead to mistakes, costing you more time and resources. Having said that, HIPAA compliance is one area in which MSPs cannot afford to take shortcuts.

With the continuing evolution of digital health systems, HIPAA compliance has never been more crucial – or complicated. In response, many covered entities and business associates have turned to software to help them manage and preserve their compliance status.

Not all compliance software is created equal though. Some tools offer just the basics, like simple checklists. However, most organizations want and need more than that. A comprehensive software solution should include some amount of automation, built-in workflows supporting multiple roles, and cover all required HIPAA rules. The size or nature of your organization does not dictate the software you need. All covered entities and business associates are beholden to all of HIPAA. With that in mind, let’s take a look at the features MSPs should look for in a full-spectrum compliance solution.

5 Must-Have Compliance Software Features

  1. Self-Audits – HIPAA dictates that covered entities and business associates must perform a series of internal audits that encompass their entire privacy and security framework. Self-audits can uncover gaps and determine an organization’s current compliance status, thus keeping them in good posture for external audits. Look for software that offers audit templates, and consider that these solutions are often a more affordable option over hiring a consultant.
  2. Assessments – Internal and external risk assessments can identify risks that may threaten a client’s compliance standing. A robust application will allow you to run assessments that include third-party vendors and ancillary facilities that are not part of your client’s company.
  3. Remediation Plans – After your audits and assessments identify deficits in your client’s compliance status, you will need to remedy them immediately. Custom remediation plans allow you to triage and create actionable, step-by-step strategies to address these deficiencies. With a comprehensive solution, the assessment data should directly populate into your remediation plans.
  4. Policies and Procedures – Once you’ve mended the gaps, your clients should establish policies and procedures to ensure the risks don’t recur. The right compliance software should offer clients the means to easily develop and document policies and procedures unique to their organization.
  5. Evidence of Compliance – The importance of documentation cannot be stressed upon enough. In the event of an audit, breach or lawsuit, you will need to prove that assessments were performed, and that your client was taking due care to follow the organization’s cybersecurity policies and procedures.  

Meeting the Need With Compliance Manager 

The Compliance Manager platform features a powerful, task-driven workflow automation engine that guides MSPs through the complex compliance process. It automatically gathers most of the information the you need directly from your clients’ networks and computers and allows the clients to input any additional information that only they would know (i.e. roles of specific individuals, policy specifics, etc.). The system combines all of this information, and automatically generates risk reports, management plans, policies and procedures documents, and ultimately evidence of compliance.

To find out how you can help your clients manage the entire compliance process, download our whitepaper “Be a Trusted Advisor for HIPAA Compliance Needs.”