Author: newscred2

Many MSPs find their smaller clients reluctant to invest their meager IT budgets in formidable cybersecurity. Although reports of cyber breaches seem to perpetually spread through the internet like dandelions, many clients are still resistant to paying for comprehensive security. It can be a challenge to get them to consider more than the basics. It’s all too common to hear clients say they’re “too small”...

We conclude our MSP Client Lifecycle for IT Assessment series discussing client retention and contract renewal. If you haven’t already, check out the previous four segments: acquisitions, onboarding, optimization, and expansion. Client retention is a cornerstone of your business. And though it seems easier than scouting for and securing new clients, it still takes work. Clients need constant care, not only to provide...

Welcome to part 3 of our MSP Client Lifecycle series. First up, we reviewed acquisitions, then we followed up with onboarding. For our next segment, we discuss optimization to improve profitability.  Once you’ve secured a client and have everything set up with your services, it’s time for fine-tuning and maximization. You must be certain...

When burglars case a house to rob, they look for easy access. Unlocked doors and open windows are the most common entry points into homes. What about business computer networks? What are the most vulnerable locations cybercriminals target for entry? How can MSPs help clients secure these weak spots? The Top 5 Most Vulnerable Breach Entry Points in an...

In our first managed services client lifecycle segment, we covered acquisitions and how Network Detective can help MSPs bust through the break-point. Next up, we’re discussing onboarding.  You got your foot in the door, made your pitch, and landed the contract. Now you’ve got the onboarding. This gets your client set up with your essential tools –...

Are you like many MSPs who find that new client acquisition and retention rank as one of your biggest challenges? Well then, read on. We’ve developed a five-part managed service client lifecycle series that explains a simple-yet-effective IT assessment system you can use to win new clients and grow service relationships. Acquisition is the first phase...

Data Security Dangers in the Cloud Everything is safer in the cloud … or is it? Organizations have migrated massive amounts of corporate data to cloud environments in the past year, and they show no signs of stopping. After all, cloud computing enhances collaboration, efficiency, and...

Based on the industry they operate in, businesses must comply with industry standards, laws, rules and regulations set by regulatory bodies and government agencies. Failing to do so can subject a business to hefty penalties, loss of reputation, expensive lawsuits and even worse, closure of...