Many MSPs find their smaller clients reluctant to invest their meager IT budgets in formidable cybersecurity. Although reports of cyber breaches seem to perpetually spread through the internet like dandelions, many clients are still resistant to paying for comprehensive security. It can be a challenge to get them to consider more than the basics. It’s all too common to hear clients say they’re “too small”...
We conclude our MSP Client Lifecycle for IT Assessment series discussing client retention and contract renewal. If you haven’t already, check out the previous four segments: acquisitions, onboarding, optimization, and expansion. Client retention is a cornerstone of your business. And though it seems easier than scouting for and securing new clients, it still takes work. Clients need constant care, not only to provide...
Welcome to part 3 of our MSP Client Lifecycle series. First up, we reviewed acquisitions, then we followed up with onboarding. For our next segment, we discuss optimization to improve profitability. Once you’ve secured a client and have everything set up with your services, it’s time for fine-tuning and maximization. You must be certain...
In our first managed services client lifecycle segment, we covered acquisitions and how Network Detective can help MSPs bust through the break-point. Next up, we’re discussing onboarding. You got your foot in the door, made your pitch, and landed the contract. Now you’ve got the onboarding. This gets your client set up with your essential tools –...
In a previous blog, we discussed how to win new business with a variety of IT assessments. In this installment, we’re going to take you deeper into one of the blogs on that list: SQL Server health checks.If you have clients that run applications on SQL...
Data Security Dangers in the Cloud Everything is safer in the cloud … or is it? Organizations have migrated massive amounts of corporate data to cloud environments in the past year, and they show no signs of stopping. After all, cloud computing enhances collaboration, efficiency, and...
Based on the industry they operate in, businesses must comply with industry standards, laws, rules and regulations set by regulatory bodies and government agencies. Failing to do so can subject a business to hefty penalties, loss of reputation, expensive lawsuits and even worse, closure of...
In an earlier blog, we outlined some of the most common HIPAA violations that befall covered entities and business associates. Now we’ve got some tips for MSPs to help their clients avoid those HIPAA violations and costly fines and maintain continual compliance. Set Up Multi-Factor...
In a recent survey conducted by RapidFire Tools, many MSPs think that internal vulnerability scans are unnecessary for most of their clients. Others acknowledge the necessity, but clients don’t want to pay for them, and the scans are too costly for the MSP to absorb....
Cybercrime is at an all-time high. One of the easiest ways for cybercriminals to gain access to an organization’s devices is through open ports. System administrators and security professionals run port scans as part of vulnerability scans to identify such open ports and avoid any...