Author: sbarker

The biggest challenge preventing many managed service providers from growing is pricing. If you don’t charge enough, you’ll struggle to make a profit on the services you deliver. You’ll also undermine the perceived value of your offerings.   Most decision makers know they get what they pay...

Expansion doesn’t just mean adding new clients to your roster. Expansion is really about growing the services you currently offer your clients as they grow (i.e., as they add more users and assets) and getting those same clients to buy additional services from you.  Here are...

Client lifecycle management plays a huge role in the business growth of managed service providers (MSPs). Many businesses tend to focus too much on customer acquisition and not enough on expanding relationships and client retention. This can hurt them in the long term since acquiring...

Cyber liability claims are being denied because policyholders can’t prove they’ve met the terms of their policies by making ongoing efforts to minimize threats. To ensure payouts, companies need compliance management and reporting that meet their cyber insurance policy terms. That's why it's critical to...

The best way to determine what level of vulnerability management is right for you (or your client) is to perform a formal network vulnerability assessment. Both an internal and external scan should be performed to obtain baseline indicators of the IT environment.   Before recommending a specific...

Network vulnerability scans play a crucial role in safeguarding networks. The process involves both external vulnerability scanning — a scan from the outside to check your network’s firewall and other “perimeter” defenses — and internal vulnerability scanning — a scan that tests every device on...