Network Assessment

HIPAA presents a tremendous opportunity for MSPs to gain new customers and increase revenues through ongoing HIPAA compliance assessments. If you’re a managed service provider looking to increase or build your HIPAA compliance business, you should be aware of the some of the most common...

“All our data is stored on servers.” You hear this over and over again, but it's almost never true. In fact, you can usually find legally protected data, including Personally Identifiable Information (PII), Protected Health Information (PHI) and business-sensitive data like payroll information, stored on desktops...

As clients grow and need to share more information internally and externally, cloud-based platforms and data storage become increasingly important. But cloud-based operations need their own assessment, monitoring and reporting solutions. Securing the infrastructure, platforms, processes, and data is one of the most important topics...

When a client says, “All our data is stored on servers,” they are usually wrong. Yes, you read that right. It’s quite common to find legally protected data, including Personally Identifiable Information (PII), Protected Health Information (PHI) and business-sensitive data like payroll information, stored on desktops...

We conclude our MSP Client Lifecycle for IT Assessment series discussing client retention and contract renewal. If you haven’t already, check out the previous four segments: acquisitions, onboarding, optimization, and expansion. Client retention is a cornerstone of your business. And though it seems easier than scouting for and securing new clients, it still takes work. Clients need constant care, not only to provide...

Welcome to part 3 of our MSP Client Lifecycle series. First up, we reviewed acquisitions, then we followed up with onboarding. For our next segment, we discuss optimization to improve profitability.  Once you’ve secured a client and have everything set up with your services, it’s time for fine-tuning and maximization. You must be certain...

In our first managed services client lifecycle segment, we covered acquisitions and how Network Detective can help MSPs bust through the break-point. Next up, we’re discussing onboarding.  You got your foot in the door, made your pitch, and landed the contract. Now you’ve got the onboarding. This gets your client set up with your essential tools –...