When we send staff into the field, we often don’t get much feedback unless it’s a negative experience. When those complaints roll in, we get a pretty good idea of what’s gone wrong and can take steps to address it. The rest of the time we...
We frequently get questions about the difference between network assessment tools and remote monitoring and management (RMM) software. “Why would/should we add an IT assessment solution?” clients ask. “We have an RMM to keep an eye on our networks.” This is a common misconception that could deprive...
As cybercrime continues to expand at an alarming rate, MSPs need to proactively seek new solutions to protect clients and deter attacks. Offering vulnerability scanning should be the minimal baseline offering, yet too many MSPs are reluctant to provide the service. Why the reluctance? The excuses are...
Savvy MSPs know IT assessments are not only useful in prospecting and closing new clients, but it's also fantastic when it comes to scoping and quoting existing business. Performing IT assessments regularly ensures client relationships start off on the right foot, are profitable, and remain...
In principle, a vulnerability is a weakness in a system or network that can be exploited by cybercriminals to gain unauthorized access to wreak havoc. What happens next is anybody’s guess — installation of malware, the theft of sensitive data, damaged, lost or locked data...
You know what vulnerabilities are and that vulnerability scanning can help mitigate those vulnerabilities. But that’s not enough to protect your networks. Now you need to establish your own vulnerability management program. Every organization takes a different approach to its vulnerability management process, it largely...
No, not the old school kind that we angsted over in school. And the client doesn’t need to get their parent to sign it either. This report presents a consolidated view of your client’s overall risk score based on the scans that have been performed,...
Network assessments are a unique and effective offering under the “network security” umbrella. A network assessment tool doesn’t simply monitor a network like RMM software does. It provides ongoing network “snapshots,” which help identify patterns and behaviors that can predict a breach. It’s a more...
Delivering Vulnerability Management-as-a-Service (V-MaaS) is a straight-forward exercise. Set up your internal and external vulnerability scanner to run at a desired frequency; review the alert reports as they come in and determine which issues that need to be immediately addressed, which should be investigated, and...
On-premise Microsoft Exchange servers are a growing target for cyberattacks due to the vulnerabilities in the software. The fact it is difficult to patch and update only adds to the threat. Since exchange servers are accessed through a web service, it makes it easier for...