Cloud-based platforms, data storage, and solutions continue to become increasingly important in today’s business environment. But cloud-based operations need unique assessment, monitoring and reporting solutions. Securing the infrastructure, platforms, processes, and data is one of the most important topics in cloud computing. Gartner reports that...
Onboarding clients takes your time, techs’ time, customer service’s time, accounting’s time. It also costs more money than simply keeping your current clientele protected and happy. With minimal effort, you can retain easily your current customer base, upsell them on new services and spend less...
An all too common cyberattack strategy involves scanning the target’s system for vulnerabilities. Once a weakness is discovered, hackers use it to their advantage. And for cybercriminals, it’s not the size of the business that matters, it’s the ease of access. Just as threats are...
When staff is out in the field, it’s hard to get real feedback, unless it’s a negative experience. When those complaints roll in, you know what’s gone wrong and can take steps to address it. Most of the time, unfortunately, you’re just hearing crickets, except maybe...
Whether you’re an MSP or IT department pro, you’ll often struggle to understand the full scope of the all the work that needs to addressed. An IT assessment offers a straightforward and cost-effective way to gain a deeper understanding and know which services are critical. An...
Cybersecurity Dive recently reported that the number of network-related vulnerabilities considered medium severity and above declined almost 10% last year, according to Palo Alto Networks’ Unit 42 Network Threat Trends report. In 2021, the industry recorded more than 11,800 Common Vulnerabilities and Exposures (CVEs), down...
Are you like many MSPs who find that new client acquisition and retention rank as one of your biggest challenges? Acquisition is the first phase in the client lifecycle. Getting your proverbial foot in the door is that critical first step. You need to get their...
Most clients and prospects aren’t technically savvy and don’t understand the importance of vulnerability management services unless you explain it to them. Make sure your clients understand the risks of opting out of this service. Start by explaining that all three vectors must overlap for a...
When burglars case a house to rob, they look for easy access. Unlocked doors and open windows are the most common entry points into homes. What about business computer networks? What are the most vulnerable locations cybercriminals target for entry? How can you help your...
We know that you and your team possess deep knowledge and expertise in the tools, services and products required to keep your customers’ IT systems humming. But to grow and flourish you need more than networking know-how and savvy security skills. Leveling up your MSP business...