IT professionals know vulnerability scanning is important and it’s beginning to gain traction as an IT service. But scanning alone isn’t enough. There’s a complete vulnerability management lifecycle that needs to be adhered to. The vulnerability management lifecycle identifies vulnerabilities, prioritizes assets, assesses the risk through...
Some MSPs no longer put in the effort once they’ve “hooked” their client; they’ve signed a contract, so they think they’re in it for the long haul. But maintaining good customer relationships helps ensure customer retention and often leads to upsell and added services you...
Adhering to each stage of the vulnerability management lifecycle and repeating the process regularly will dramatically improve IT security. But when trying to create buy-in with non-IT team members, management, or clients (if you’re an MSP) who aren't technical and don’t understand the necessity of...
Computers running unsupported operating systems and software aren’t protected against ransomware and data breaches. Yet most businesses don’t replace old software to protect themselves, ultimately hampering their efforts to eliminate risk, comply with cybersecurity regulations and legal requirements and, most importantly, protect themselves. When a product...
Network vulnerability scans play a crucial role in safeguarding networks. The process involves both External Vulnerability Scanning — a scan from the outside to check your network’s firewall and other “perimeter” defenses — and Internal Vulnerability Scanning — a scan that tests every device on...
Almost everybody understands how a breach occurs. Cybercriminals scan your computer systems from the outside for vulnerabilities in your firewall (if you have one). Once breached, hackers use automation to quickly probe every single device connected to your network, looking for an opening to gain...
Whether you're looking to retain clients or increase your technician’s billable hours, automated assessments are a no-brainer for any MSP. Ideally, you should be able remotely schedule scans on client networks and then have access to that data from any computer or mobile device through...
Building client loyalty is essential to growing a successful business. It's much easier to renew contracts if you build client engagement delivering consistently positive communication and service. Increasing client retention by just 5% can result in a 25% - 95% increase in profit for B2B...
Vulnerability management tools simplify and automate the process of vulnerability management. While some tools focus solely on vulnerability scanning, others go beyond that to aid the entire vulnerability management process. Most products provide detailed analysis reports and charts built from scan results. Some include an...
The New York State Department of Financial Services (DFS) has been closely monitoring the ever-growing threat posed to information and financial systems by nation-states, terrorist organizations, and independent criminal actors, particularly against financial services organizations. In response, DFS established a set of rules and regulations...