Without a solid understanding of which devices are on a client’s network, an MSP doesn’t stand a chance of assessing the IT network’s health or managing the assets utilizing it. That’s why any modern IT organization requires continual, ongoing network discovery that automatically detects every...
IT compliance management isn’t rocket science, but it does require knowledge and information specific to each industry and regulatory body that has standards so you can guarantee the client is following the prescribed rules. Failure to adhere to standards can result in fines, security breaches,...
Nearly every industry and government IT security standard around the world, including the NIST Cybersecurity Framework, the Center for Internet Security (CIS 20), Australia’s Essential 8, the Department of Defense’s CMMC and PCI requires vulnerability scanning. This almost universal requirement for network vulnerability scanning stems from...
MSPs often struggle to understand the full scope of a client's needs. An IT assessment offers a straightforward and cost-effective way to gain a deeper understanding and know which services are critical. IT assessments benefit both the MSP and the client. An assessment enables the MSP...
Specific industry IT security and privacy regulations such as PCI, HIPAA and GDPR apply to millions of organizations, with more regulations being enacted every month. But even those not REQUIRED to be in compliance with any standards should act as if they are – being...
A common cyberattack strategy hackers like to use involves scanning the target’s system for vulnerabilities. Once a weakness is discovered, they leverage it to their advantage. And for cybercriminals, it’s not the size of the business that matters, it’s the ease of access. Although many small...
The biggest challenge preventing many managed service providers from growing is pricing. If you don’t charge enough, you’ll struggle to make a profit on the services you deliver. You’ll also undermine the perceived value of your offerings. Most decision makers know they get what they pay...
If you’re an IT professional that works for an organization covered by HIPAA -- or you’re an MSP with clients who are covered --there’s a lot that you need to know...
Expansion doesn’t just mean adding new clients to your roster. Expansion is really about growing the services you currently offer your clients as they grow (i.e., as they add more users and assets) and getting those same clients to buy additional services from you. Here are...
“There ain’t no such thing as a free lunch,” may be one of the truest statements ever uttered. Nothing is free and tools that are critical to success tend to be more expensive than things that just enhance our business or lighten the load just...