Client lifecycle management plays a huge role in the business growth of managed service providers (MSPs). Many businesses tend to focus too much on customer acquisition and not enough on expanding relationships and client retention. This can hurt them in the long term since acquiring...

Cyber liability claims are being denied because policyholders can’t prove they’ve met the terms of their policies by making ongoing efforts to minimize threats. To ensure payouts, companies need compliance management and reporting that meet their cyber insurance policy terms. That's why it's critical to...

The best way to determine what level of vulnerability management is right for you (or your client) is to perform a formal network vulnerability assessment. Both an internal and external scan should be performed to obtain baseline indicators of the IT environment.   Before recommending a specific...

While the IT infrastructure of organizations today has evolved tremendously, it has also become more vulnerable to security threats (internal and external) than ever before. Now more than ever, organizations need to analyze their complete IT infrastructure and ensure all assets are safe. Whether you’re an...

Network vulnerability scans play a crucial role in safeguarding networks. The process involves both external vulnerability scanning — a scan from the outside to check your network’s firewall and other “perimeter” defenses — and internal vulnerability scanning — a scan that tests every device on...

Increasing revenue and winning new clients is crucial to your success as an MSP. One of the simplest, yet surefire ways to doing both is to leverage IT assessments to get new business, new projects, upsell new managed services and add new stand-alone services.  Use under-the-skin...

Vulnerabilities pose such a risk to organizations that the National Institute of Standards and Technology’s (NIST) Computer Security Division maintains a National Vulnerability Database (NVD) to aid businesses’ security efforts. Vulnerability scans play a crucial role in safeguarding networks. A scan includes detecting, assessing and mitigating...