MSPs today face mounting pressure. Cyberthreats are growing more sophisticated, networks are sprawling beyond easy oversight and clients are cutting costs wherever they can. In this environment, clarity is everything.
That’s where tools like Network Detective Pro come in. IT leaders rely on it to cut through the noise, uncover risks that might otherwise stay hidden and present findings in a way that makes sense to both technical teams and executives. However, the real story isn’t what the product promises; it’s how MSPs and IT professionals are using it in the field.
Here’s what they had to say.
Clarity in a risk-filled world
“Network Detective Pro is a game changer for us.” - Chris H.
Security and compliance risks can be hard to navigate. Network Detective Pro is the flashlight, the compass and sometimes the lifeboat that IT professionals rely on to chart a safe course. Enhanced network visibility is an important part of the risk management process. Network Detective Pro makes it easy to see your client’s complete risk picture with automated tools that gather data from across the IT environments you manage. Network Detective Pro is the trusted sidekick every IT professional needs to help them see clearly, act decisively and protect with confidence.
Visibility without the hassle — seeing the whole picture
“It’s a wonderful tool that provides an actual picture of the prospect and former clients’ security posture.” - Gustavo P.
In the world of IT, surprises are never a good thing. Network Detective Pro automates complex audits, saving hours or days of manual work, effortlessly revealing unpleasant surprises like unseen vulnerabilities, stale accounts and forgotten devices. It tells the real story, far beyond the surface view most tools provide.
“We love using Network Detective Pro to crawl a client’s network and report back in an easy-to-use portal.” - David B.
Gathering the data that you need to perform a thorough network assessment is a daunting prospect. No one looks forward to spending time sifting through data, hoping to identify every issue. Network Detective Pro does this tedious work for you, giving your team relief from grueling audits, confidence in your findings and the power to act fast on real data.
“We use Network Detective to quickly get a snapshot of networks for new customers.”- Chris H.
With fully automated deep discovery and assessment, Network Detective Pro uncovers what the naked eye (and even the most seasoned technician) can’t see in minutes, not days, no babysitting required. Uncover dangers that human technicians might miss effortlessly.
“It’s a great tool for getting an inventory… best used as a sales and discovery tool early in the process.” - Chad L.
With Network Detective Pro, you’re not just running a scan. The clear, complete picture of an organization’s environment gives you an edge. When you show clients and prospects their true risk picture, they sit up and take notice, enabling you to close deals faster.
“Always know what you are getting into — domain status, shares, printers, users, groups.” - Jim M.
Audits become faster, cleaner and more accurate with Network Detective Pro. Technicians feel the relief of ditching tedious, error-prone processes. IT leaders gain confidence knowing exactly what’s lurking in their networks. And teams feel empowered to act on precise, actionable intelligence, before small issues turn into costly problems.
The ultimate door-opener — from prospecting to trusted advisor
“I love the way the tool performs the assessments to provide insights on the most relevant areas. This tool makes it a breeze.”- Gustavo P.
For MSPs, the hardest part of sales isn’t always closing the deal. Often, it’s starting the right conversation. Network Detective Pro makes that easier from the very first interaction. Network Detective Pro is a powerful sales companion that helps MSPs build trust and open doors, quickly turning first meetings into long-term partnerships.
“Helps identify customer issues with endpoints and network prior to projects.” - Dylan T. With instant, automated assessments, you can confidently walk into any meeting with a client or prospect armed with hard facts about their actual risks, not hypotheticals. Make your case with clear reporting that anyone can understand, instead of a jumble of confusing jargon, creating transparency that builds trust from day one.
“We use it for client onboardings.” - Gustavo P.
And when it’s time to start onboarding, the beautifully presented data you’ve gathered with Network Detective Pro provides instant clarity and authority, setting the tone for a confident, informed relationship. The result? Immediate credibility and real momentum in your sales cycle.
“It’s something we use in nearly every engagement.” - Chad L.
Network Detective Pro transforms sales meetings from “we can fix your issues” into “here’s what’s happening, why it matters and how we can help.” That shift opens the door to more sophisticated, consultative conversations that position your MSP as a strategic partner, not just a service provider.
“Excellent way to provide additional information to clients… easy way to sell additional services.” - Josh C.
Network Detective Pro isn’t just an onboarding tool. It’s an add-on sales dynamo as well. The professional, visually compelling reports turn complex security and risk data into a clear, actionable story that anyone can understand. When clients feel like they understand the risks they face, they’re more likely to act to mitigate them — with you as their trusted advisor.
Automated reporting creates clarity for all audiences
“The reports come in different flavors: detailed and technical for IT, short and easy for decision makers.” - David B.
One of the biggest challenges for IT teams comes after they find the issues. Explaining the problem to decision makers in a way that everyone can actually understand. Network Detective Pro bridges that gap effortlessly, with visually compelling, streamlined reports delivered effortlessly thanks to the audIT feature.
“It’s the visual simplicity that makes the reports work. They’re about the business impact and not mired in tech. I use it on new sales and in business reviews with amazing results.” - Greg D.
Whether you’re walking a security engineer through a deep vulnerability analysis or presenting a five-minute briefing to a CEO, Network Detective Pro has you covered. With audIT’s professional, fully customizable templates and branding, your reports look polished and on-brand every time, enabling you to proudly deliver beautiful, clear information clients can actually use.
“Excellent for executive reports to present to clients.” - Dylan T.
Best of all, Network Detective Pro drastically reduces the time you spend generating those reports, so your team can focus on higher-value work. The result is not just satisfaction from easier, more effective communication, it’s the confidence of knowing you can move seamlessly between the technical trenches and the C-suite without missing a beat.
Proactive defense — turning blind spots into action items
“It tells us about a lot of underlying risks such as password policies, outdated software, PII records and more.” - Jeffocks M.
Most security tools only identify surface-level problems. Network Detective Pro goes deeper to shine a light on the lurking hazards that can quietly undermine a network. From shadow user accounts to misconfigured cloud permissions, Network Detective Pro surfaces hidden problems before they have a chance to turn into costly incidents.
“Network Detective Pro has resolved identifying problems and being able to visualize the open security gaps.” - Miguel F.
But discovery is only the beginning. Every automated finding is mapped to a clear, prioritized remediation plan — helping teams take action quickly and effectively. That means you’re not just checking compliance boxes; you’re actively transforming an organization’s security posture.
“By quickly scanning networks for assets and vulnerabilities, I can highlight improvements to work on in terms of cybersecurity.” - Jacques S.
The result is confidence in a safer, stronger environment and tangible progress you can show to stakeholders. Documenting and sharing quick wins creates tangible proof that your security strategy works and earns buy-in and support for the bigger initiatives ahead.
Saving time, reducing human error — scaling IT for impact
“Network Detective Pro pulls almost all the data you need and does the scoring as well.” - Mike J.
The pace of IT never slows down. Add in a challenging economy and doing more with less isn’t just a goal; it’s a necessity. Network Detective Pro’s powerful automation is a game changer, helping MSPs and IT teams get more done, better and faster.
“Days of auditing work… reduced to just a couple of hours.” - Jim M.
The ability to keep documentation current without endless manual recordkeeping is another big win. All the data you need to make a compliance audit painless is right at your fingertips, demonstrating your value to clients and reinforcing your position as their go-to IT expert.
“It helps us get a quick snapshot of the environment and then double check after the fixes are implemented.” - Chris H.
Network Detective Pro frees IT professionals from the grind of manual reporting, turning them into proactive problem solvers. Time recovered means more focus on strategic, high-impact tasks. That shift helps reduce burnout and reinvigorates teams with meaningful work.
Network Detective Pro is an MSP’s ideal silent partner in securing tomorrow’s networks (and revenue)
“Cybersecurity risks are the hot button topic with many clients, and this solution easily provides those insights that will get the conversation going on, adding in other solutions for remediation.” - David B.
From uncovering undetected dangers to empowering confident action, Network Detective Pro quickly takes IT professionals from “you should address your security and compliance gaps” to “here’s our plan to secure your network,” accurately and transparently. It transforms everyday IT pros into business heroes who don’t just fix problems, but drive security forward.
