More than 8,000 technology service professionals worldwide use products from RapidFire Tools to close more business, offer more services, keep more customers, and do more with current resources. The company’s offerings include Network Detective®, a complete suite of IT assessment, documentation, and reporting tools, Compliance Manager, compliance process automation, and Cyber Hawk, a cybersecurity appliance that enables an MSP to offer insider cyber threat detection and alerting. Our flagship product, Network Detective, is the #1 non-intrusive IT assessment tool.
MSPs can quickly and easily capture a vast amount of network assets, users, configurations, and vulnerabilities without installing any software, probes, or agents. Our proprietary algorithm analyzes the data to generate dozens of professionally designed, completely brandable reports in minutes. Network Detective includes four IT assessment modules and two IT compliance modules, each sold separately or in bundles with low-cost annual subscriptions. The subscriptions allow an unlimited number of scans, on an unrestricted number of networks.
RapidFire Tools also offers Cyber Hawk, the first IT security tool designed to detect insider cybersecurity threats and generate daily alerts of suspicious network changes. Cyber Hawk empowers an MSP to create custom, brandable, and unique cybersecurity services at an affordable rate.
Rounding out the RapidFire Tools’ offerings is Compliance Manager. It’s like having a “Compliance Officer-in-a-box.” Compliance Manager is purpose-built software for MSPs designed to automate client compliance with a range of different privacy and security standards. Current standards included in Compliance Manager are HIPAA, GDPR and Cyber Liability insurance, with NIST, PCI and others set to release soon. Click here to learn more about Compliance Manager and the many ways you can offer Compliance-as-a-Service to most of your clients.
“RapidFire Tools is the home of Network Detective, our award-winning IT software tools built for Managed Service Providers (MSPs). Network Detective helps MSPs close new business, prospect more successfully, create new high-value services, communicate ongoing value, and much more.
We understand the challenges you face because when we started out in 1997, we began as an MSP too. Today we are a software vendor committed to making it our business to be part of your success. By focusing on what we know best and creating products that actually make you money, we now have over 8,000 customers worldwide, that produce over 300,000 reports with more than 6 million pages of meaningful information each and every month!
We’re also committed to providing exceptional product support. We design our software to be intuitive and simple to use, but understand that we need to be there when you need help. That’s why our skilled technical support team is not only dedicated to providing a fast response but in a survey of our customer base, 93% ranked our support as excellent. Unlike other software vendors, our support is free and always will be.”