About Us

The Company Behind The Innovation

RapidFire Tools makes innovative software products purpose-built for MSPs and IT departments to better secure and manage the networks they're responsible for. We make the magic happen with proprietary scanning technology that acquires and crunches massive amounts of IT data from networks, local and remote computers, and the cloud and turns it into meaningful and actionable information.

From 360-degree IT Assessments, to deep-dive vulnerability discovery, to IT change detection, to compliance process management, RapidFire Tools is the market-leading brand for network visibility tools used by IT professionals for the purposes of network audits and compliance.

A Part of The Growing Kaseya Family of Companies

In 2018, RapidFire Tools was acquired by Kaseya to open a whole new realm of auditing and compliance management for its partners. The acquisition gave RapidFire Tools a huge influx of resources, allowing us to augment our software to help IT professionals deliver even better service offering and reporting to the stakeholders they are accountable to. Kaseya's continued investment in the RapidFireTools products has raised the bar for audit and compliance software, while maintaining a low-cost advantage.

In addition to doubling the size of the userbase since its acquisition, RapidFire Tools continues to expand at an accelerated rate. Here are some examples of that growth:

Solution & Growth Investment

  • Over 93% growth
  • ~$14M increase in R&D investment, 288+ Software Releases, 235+ Major features launched, 17 new integrations
  • Lowered pricing
  • Key Additions/Features:
    • Network Detective Pro: Enhanced automated cloud assessements, infographic executive reports, IT Discovery Agents;
    • VulScan: Credentialed Scans, Custom Scan Profiles, Advanced False Positive Management, more integrations
    • Compliance Manager GRC: Policy & Procedure Manual Generator, End-user training and compliance portal, vendor risk management, dynamic Plan of Action & Milestones

People & Culture

  • 42 employees at acquisition, 124 today; a 300% increase
  • 4 original executives serve on the Kaseya leadership team:
    • Michael Mittel, GM
    • Mark Winter, VP Products
    • Win Pham, VP Development
    • Bob Vogel, VP Product Marketing

Our current offerings include Network Detective Pro® for IT assessments and reporting; Compliance Manager GRC™ for managed IT compliance and automated documentation; VulScan™ for affordable network vulnerability scanning; and Cyber Hawk™ for change management and internal cyber security threat detection and alerting.

Network Detective Pro® is the #1 non-intrusive IT assessment and reporting tool. With it, IT professionals can quickly and easily capture a vast amount of network assets, users, configurations, and issues – on the network, local and remote machines, and in the cloud — with an option for non-intrusive data collectors, and remote discovery agents.

VulScan™ is the most affordable vulnerability scanning platform purpose-built to identify and manage internal and external network vulnerabilities. It includes automated alert reports and a multi-tenant cloud-based portal with drill-down dashboards.

Cyber Hawk™ detects changes inside the network that represent cybersecurity threats and generates daily alerts of suspicious network changes and anomalous end-user behaviors. Machine learning and “Smart Tags™” help minimize the excessive noise common with many SIEM (Security Information and Event Management) alternatives.

Compliance Manager GRC™ is a unique, role-based IT compliance management platform. It features automated data collection, a workflow-automation engine, and built-in guidance from compliance experts in HIPAA, NIST CSF, PCI, Cyber Liability Insurance, CMMC as well as UK and EU versions of GDPR, Cyber Essentials, and Essentials 8 among others.

We are committed to providing exceptional technical support for each one of these product. We design our software to be intuitive and simple to use, but we also understand that we need to be there when you need help. That's why our skilled technical support team is not only dedicated to providing a fast response, but in a survey of our customer base, 93% ranked our support as “excellent.”

If you are new to our company, please take some time to browse this web site and learn more. When you're ready to talk, reach out to us using the Contact Us page. Inquiries from existing customers will be immediately routed to your personal account manager.

Michael Mittel General Manager
Michael Mittel - General Manager, RapidFire Tools