Join RapidFire Tools for

Connect IT Global

August 24th – 27th

Now 100% Virtual

Let's Get Connected

Connect IT Global is RapidFire Tools’ premier customer conference. Be a part of one of the biggest IT events that connects IT professionals with solutions, innovations, and product insights.

We have four days of sessions that bring you the latest in IT security and compliance trends, hands-on workshops and certification courses, and invaluable best practices presentations. During the solutions expo, you’ll have an opportunity to talk with RapidFire Tools’ executives and product managers, plus get exclusive access to preview all the fantastic new features and developments coming this year.

What to Expect from Us at Connect IT

The opportunities for MSPs are growing, but so are the challenges. At Connect IT, we’ll arm you with the knowledge, training, and tools to tackle those challenges, stay in front of the competition and increase your bottom line.

RapidFire Tools Agenda Highlights

Here are some highlights specifically for RapidFire Tools customers who attend:

  • Connect 360: MSP Profitability Symposium
  • Network Detective Certified Administrator Training
  • RapidFire Tools Product Roadmap
  • How to Offer Compliance-as-a-Service
  • NIST CSF --The Swiss Army Knife For Cybersecurity
  • Cyber Liability Insurance: The Hidden Big Opportunity for MSPs
  • HIPAA Compliance for All! (MSPs)
  • Connect Cybersecurity Certification Course

RapidFire Tools Agenda Details

Connect 360: MSP Profitability Symposium MSP legend Gary Pica will lead a day of workshops to help you build profitability into your business

Network Detective Certified Administrator Course Ti Saunders, RapidFire Tools’ Senior Sales Engineer will conduct a brand-new Network Detective certification program to help technicians minimize downtime and run assessments more smoothly. The course includes:

  • How to perform complete audits
  • Manage users' accounts and access
  • Automate Network Detective processes
  • Navigate the platform
  • Create custom assessment forms
  • Resolve common problems
There will also be a hands-on trouble-shooting lab that teaches how to address problems in various scenarios.

Rapid Tools Product Roadmap Join the executive team of RapidFire Tools as we unveil the features and functionality in store for 2020 and beyond.

Compliance Manager Service-Delivery Certification This course is designed to help you develop and expand your managed services offerings to include a profitable portfolio of IT Compliance offerings using Compliance Manager from RapidFire Tools. During these four back-to-back sessions, you will learn how to:

  • Tap into the vast and varied markets for IT compliance services,
  • Package and price your own compliance services,
  • Use Compliance Manager to automate the IT compliance process,
  • Integrate Cyber Liability Insurance into your security and compliance offerings for end-to-end risk management.

Click here for the full agenda.

If you need help to prove the value of Connect IT to your manager, download our pre-written letter.


We’ve put together a packed agenda of learning, social engagement, and product training. Register early to get a great price on travel and hotels!

Connect IT Virtual (Individual Ticket)



Connect IT Virtual Ticket Office Pack (5)




The Premier Awards Show for the IT Community

Actors have the Oscars, Professional athletes have the ESPYs, but what about the talented IT professionals who make the world go? Modern society doesn’t move without technology and we want to recognize the professionals who make IT Happen!

We have award categories for MSPs, IT Administrators, Resellers and exceptional individuals that make up our community. One nomination, per company, per award please. Award recipients will be announced at our totally rad concert party Tuesday night. Tune in to find out if you won! Each award winner will receive a new piece of desk-flair, bragging rights, and free press. Good luck!