100% Satisfaction Guarantee

At RapidFire Tools we care about our customers!  So you can purchase with complete confidence, we back our products with a 100% satisfaction guarantee.  All we ask in return is that you complete our customer success Onboarding & Training program within the first 30 days of purchase.  If, after completing the onboarding process, you feel the product doesn’t meet your needs for any reason, you can request a full refund by following our No Hassle Return procedure (see below).

 

No Hassle Returns

All products are offered by annual subscription (with your choice of a monthly or annual payment plan). Within 30 days of the original purchase date, if you are dissatisfied with our software for any reason whatsoever and provided you have completed our Onboarding & Training program, send an email to cancellations@rapidfiretools.com and request a full refund. Please include “Cancellation Request” in the subject line and submit your customer login name or invoice number with your request to help us expedite the process.