CLOUD BASED IT DOCUMENTATION AND AUTOMATED REPORTING
Bring the Power of Network Detective to the Cloud
Reporter lets you remotely schedule Network Detective scans on your client networks and then have on-demand access to that scan data from any computer or mobile device through our online portal. What’s more, you can supplement the information to include an array of client-specific service documentation including notes, remediation procedures, passwords, smart tags and related items that your service techs and remote support teams need at their fingertips for efficient service delivery.
But Reporter’s powerful automation engine goes even further, allowing you to automatically deliver selected branded reports directly to your clients. And providing your clients with regular reports is a proven way to communicate the value of the services you deliver, which otherwise go unnoticed and unappreciated.
Reporter makes all this seamlessly happen as part of your core MSP service operations. You get everything you need to create an automated reporting system including an unlimited use software license, Remote Data Collectors (RDC) for your client sites, and the web-based InDoc network documentation portal.
All you need is a single Reporter subscription for unlimited use, “end-to-end” automation of recurring IT Assessments for all your clients. Set it up once, and let Reporter do all the work. It’s like having a skilled assistant on staff dedicated to researching information and creating reports for your clients, but at a fraction of what it would cost you to pay someone to do it.
With Reporter you can:
Access up-to-date network scan data from the cloud portal
Add notes, procedures, passwords, and more
Access risk based issues found by Network Detective scans directly on your cell phone
Centrally schedule all Network Detective scans and automatically download data to generate reports
Customize pre-defined reports by adding or removing sections, add custom text to a template that can be saved and automatically generated
Set up email distribution lists to have Reporter distribute reports internally or directly to your clients
LET US SHOW YOU HOW IT WORKS!
All subscriptions include free training and help onboarding your first client. Not yet ready to buy? Request a demo and we’ll show you how it works.