Reporter lets you automatically generate any reports from the Network Detective modules you subscribe to, and have the reports delivered to anyone you designate. With the power to completely automate your IT Assessment process, the door is wide-open to expand issue discovery and deliver better client service. Then have on-demand access to the scan data including assets, configs, issues and more so your techs can do their jobs faster, better.
Internal Review and Customer Communications
Run weekly network and security reports for internal consumption and weekly Management Plans to keep tabs on what’s been fixed and to document new issues. Run monthly Client Risk reports to give your customers along with Quarterly Business Reviews to review network health and identify new projects. Better and more frequent contact translates into happier customers!
Client Networks are Always Changing
Performing an IT assessment once on a client network doesn’t mean there’s no need to do it again. In fact, if you aren’t doing a basic network and security assessment scan at least monthly, you are doing your clients, and yourself, a disservice. Changes are happening to networks all the time:
New devices get attached to, and removed from, the network
Software gets randomly added to different machines
Trusted visitors get access to the network
Employees get hired and fired
You can’t rely on your clients to keep track of all these changes, and anyone of them could create an internal security or performance issue. The solution? Let Reporter run regularly scheduled scans and expose the results through InDoc!
The time your techs will save by having this assessment data at their fingertips, wherever and whenever they need it, will make them very, very happy indeed.
Get the IT Assessment-as-a-Service Blueprint
Based on industry best practices, we’ve created a set of three levels of recurring IT Assessment services that you can deliver with Reporter, each tailored to meet the needs of different types of clients. To help guide you in setting up these services, we’ve created three “blueprints” that tell you exactly which scans to run, when to run them, which reports to generate and what to do with them. Click here to watch the webinar and get the blueprint.
Click here to watch the webinar and get the blueprint.