How to Support Today's Post-Pandemic Customers

Erick Simpson & Mark Winter explore the solutions that best-in-class MSPs have implemented to manage WFH devices and maintain control over technology sprawl of assets, data, and users in the cloud

How to Support Today's Post-Pandemic Customers

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You’re Supporting Today’s Post-Pandemic Customers All Wrong – And How to Fix It!

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In this webinar MSP Expert, Influencer, and Thought Leader Erick Simpson explores the challenges and solutions that best-in-class MSPs have implemented to manage Work From Home devices and maintain control over today’s technology sprawl of assets, data and users in the cloud.

Next Mark Winter, VP of Products for RapidFire Tools, shares the incredible new technology and reporting now available only in Network Detective Pro that helps MSPs succeed in taming today’s hybrid sprawl and makes them more profitable recurring revenue.

Watch this session and you’ll learn:

  • The biggest challenge MSPs face with today’s customers and how to fix it
  • 2 things you should always do when quoting a new prospect (and 3 things you should never do)
  • How to finally fully manage WFH and “Road Warrior” machines
  • How to automate your cloud assessments (including Azure D and AWS)

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Iron Fish LLC

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Kevin Shirley

We have added many security products, but Cyber Hawk has been the only one that was able to be used by all of our non-security specialized staff to provide relevant information and value right out of the box.

Scott Putnam CEO
Apex Technology Management, Inc.

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Nicholas Feistel
Contigo Technology