MSP Client Lifecycle Stage 2: Onboarding
How to Onboard New Clients Faster for Long-Term Profits
Setting up the entire infrastructure and services for clients is a painstaking process. Their first impression of you during this process sets the tone for your relationship and getting it right will make your job easier in the long run.
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How to Prevent Critical Breakpoints in the Managed Services Lifecycle
Many MSPs cite attracting new clients and retaining the ones they have as two of their biggest challenges. But with the right tools and approach, this doesn’t need to be the case.
In this whitepaper, we take a deep dive into the managed services lifecycle and how MSPs can curtail client attrition by doing the right things during each stage of the managed services lifecycle.
We also touch upon the simple yet incredibly effective system of using IT assessments to not only win new clients but also manage and grow service relationships year after year, contract after contract.
Client lifecycle management plays a huge role in the business growth of managed service providers (MSPs). The longer your client relationships last, the more profitable your business will become. That’s why it is essential to ensure that the client journey remains rewarding throughout the five stages of the managed services lifecycle.
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